Privacy Policy
This privacy policy explains how Gale Force Guides LLC (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website https://galeforceguides.com/ (“the website”) or use our services. Please read this policy carefully before providing us with any personal information.
What information do we collect?
We may collect the following types of personal information from you:
- Contact information, such as your name, email address, phone number, and postal address, when you fill out our contact forms or booking form on our website, or when you communicate with us by phone, email, or social media.
- Payment information, such as your credit card number, expiration date, and security code, when you make a payment for our services, either online or offline.
- Booking information, such as your preferred dates, locations, and fishing preferences, when you book a trip with us or check our availability on our website.
- Feedback information, such as your comments, ratings, reviews, and testimonials, when you leave feedback on our website or social media platforms.
- Technical information, such as your IP address, browser type, device type, operating system, and cookies, when you visit our website, we may automatically collect technical information using cookies and other tracking technologies.
How do we use information?
We may use your information for the following purposes:
- To provide you with our services, such as confirming your booking, processing your payment, and contacting you before, during, or after your trip.
- To improve our services, such as analyzing your feedback, conducting surveys, and testing new features.
- To market our services, such as sending you newsletters, offers, and promotions, and displaying personalized ads on our website or third-party platforms.
- To comply with our legal obligations, such as responding to requests from authorities, enforcing our terms and conditions, and protecting our rights and interests.
How do we share information?
We may share your information with the following parties:
- Our service providers, such as payment processors, web hosting providers, email marketing providers, and analytics providers, who help us operate our website and services.
- Our business partners, such as fishing guides, boat operators, and accommodation providers, who help us deliver our services to you.
- Our advertising partners, such as social media platforms, search engines, and ad networks, who help us market our services to you.
- Our legal advisors, auditors, insurers, and regulators, who help us comply with our legal obligations and protect our rights and interests.
We do not sell your information to any third parties. We only share your information with your consent or as necessary to provide our services, comply with our legal obligations, or protect our rights and interests.
How do we protect information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use secure encryption, firewalls, passwords, and other technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
How long do we retain information?
We retain your information for as long as necessary to provide our services, comply with our legal obligations, or protect our rights and interests. We may also retain some of your information in anonymized or aggregated form for statistical or research purposes. When we no longer need your information, we will delete it or dispose of it securely.
What are your rights?
You have the following rights regarding your information:
- You have the right to access your information and request a copy of it.
- You have the right to correct your information if it is inaccurate or incomplete.
- You have the right to delete your information if it is no longer necessary or if you withdraw your consent.
- You have the right to restrict the processing of your information if you have a valid reason to do so.
- You have the right to object to the processing of your information if you have a valid reason to do so.
- You have the right to opt out of receiving marketing communications from us at any time.
- You have the right to complain to a data protection authority if you are unhappy with how we handle your information.
To exercise your rights, please contact us using the contact details below. We will respond to your request within a reasonable time and in accordance with applicable laws.
How do we use cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve your browsing experience. We use the following types of cookies on our website:
- Essential cookies, which are necessary for the functioning of our website and services.
- Functional cookies, which enhance the performance and functionality of our website and services.
- Analytical cookies, which help us measure and analyze the traffic and usage of our website and services.
- Advertising cookies, which help us deliver relevant and personalized ads to you on our website or third-party platforms.
You can manage your cookie preferences by clicking on the cookie banner or the cookie settings on our website. You can also change your browser settings to block or delete cookies. However, some cookies are essential for our website and services to work properly, and blocking or deleting them may affect your user experience.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices, technologies, or laws. We will notify you of any material changes by posting a notice on our website or by sending you an email. The date at the top of this policy indicates when it was last updated. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.
How do you contact us?
If you have any questions or comments about this policy or our privacy practices, please contact us using the following details:
Gale Force Guides LLC 90385 Par Rd, Warrenton, OR, 97146 (503) 440-2709 galeforceguides@gmail.com